Rules & Regulations

Thank you for choosing Lifestyle Holidays Vacation Resort.  We are delighted to have you with us and will do our very best to make your stay a most enjoyable one. 

Please be advised that company policy now requires identification in the form of a passport or other photo ID upon arrival and check in of resort accommodation. This is to assist us with our check in procedure. Please be advised that if the lead passenger named on this booking is not present at check-in then you will not be allowed to proceed with the check-in process. We must be informed of any lead passenger name changes within 48 hours of arrival.

Should the size of your party increase from the number shown on your confirmation you will be required to make additional reservations for other accommodations. You will be required to give the names and arrival times of any guests joining you that are included in this confirmation to the reception upon your check in so that they may receive VIP bracelets.

Any guests that you should wish to join you in resort that are not included in this confirmation will be subject to a daily charge US$80 and will be issued with a NON-VIP bracelet.

All bracelets should be returned at check-out. A fee of US$100.00 will be charged for lost bracelets.  

Check-In

Check-in time for all accommodations is 3:00pm.  

Early check-in
11.00AM – Surcharge of US$15.00 per person (Children aged 3-12 years receive 50% reduction)

Before 11:00am – Additional Surcharge of US$25.00 per person (Children aged 3-12 receive a 50% reduction)

Check-out

1:00pm for Junior Suites at Tropical
Late Check-out up to 3:00pm – Surcharge of US$10.00 per hour, per unit.

11:30am for Villas / Presidential Suites / Crown Suites
Late Check-out up to 3:00pm – Surcharge of US$20.00 per hour, per unit

Late Check-out for all accommodations from 3:00pm – 6:00pm – Additional surcharge of US$10.00 per hour, per person

Check-out must be done at the standard check-out times shown above.  Bracelets will be removed and you will receive a ticket, which entitles you to enjoy the resort until your late check-out time.

Date Alterations

During peak season months (Feb, Mar, Apr, Jul, Nov, Dec), requests for date alterations shall be honored if 3-month advance notice is given.  This notice is inclusive of the arrival date.  Should the alteration be due to a flight change, LHVC shall accept alterations of 2-3 days.  All alterations are subject to availability. 

During low season months (Jan, May, Jun, Aug, Sept, Oct), requests for date alterations shall be honored if 1-month advance notice is given.  This notice is inclusive of the arrival date.  Should the alteration be due to a flight change, LHVC shall accept alterations of 2-3 days.  All alterations are subject to availability. 

A maximum of 3 date alterations will be allowed per reservation, subject to availability.

Cancellation

Cancellation of a confirmed booking more than 3 months prior to arrival will receive a full refund. Cancellation between 3 months and 1 month prior to arrival will receive a 50% refund. Any cancellation 1 month prior to arrival and fees will be forfeited in their entirety.

Resort Regulations
  1. Absolutely no pets are allowed in the unit or on property grounds. This includes pets left in vehicles. Violations will result in charges for additional cleaning.
  2. There must be a responsible member or guest of the traveling party of at least 18 years of age present for the entire duration of the vacation. Proof of age may be required.
  3. Only the person on the confirmation may check-in at the property. For any changes to the check-in name, you must contact Lifestyle Holidays Vacation Club as soon as possible.
  4. Lifestyle Holidays Vacation Club reserves the right to relocate a confirmed member / guest in alternative accommodations.
  5. Over-occupancy of the unit size confirmed will result in an upgrade fee and/or refusal of the extra persons from checking-in.
  6. Members and guests are responsible for actions taken by children and guests accompanying them in accommodations provided by Lifestyle Holidays Vacation Club.
  7. Lifestyle Holidays Vacation Club shall not be held liable for any injury, loss or damage to persons or property for any reason. If any damage should occur while you are occupying the unit, you must notify the Lifestyle Holidays Vacation Club customer service department immediately. You are responsible for any fees charged due to damage.
  8. Lifestyle Holidays Vacation Club cannot guarantee the view from any units or the location of any units within the resort. Lifestyle Holidays Vacation Club cannot guarantee a specific location or accommodation requested.
  9. Lifestyle Holidays Vacation Club is not liable for any cost incurred due to a cancelled or rescheduled flight provided by an independent airline carrier.
  10. Lifestyle Holidays Vacation Club guest access policy: Any member requiring additional guest access to the resort must notify the customer service department 24 hours prior to arrival. All guests are subject to additional fees and Lifestyle Holidays Vacation Club also has the right to refuse access or restrict access.
  11. Lifestyle Holidays Vacation Club reserves the right to remove members or guests from the resort should their behavior be deemed unacceptable by the vacation club and other members or guests.